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Privacy

Controller

Reka Digital, Blendion Reka, Marktgasse 46, 4900 Langenthal, Switzerland. Contact: hello@melobe.shop.

Data and purposes

We process contact, delivery and order details, information for your sign, and messages to answer enquiries, prepare designs, fulfil orders and meet legal obligations. Only submit birth details you are entitled to use for this purpose.

Service providers and transfers

Vercel hosts the shop. Stripe processes checkout, payments and order data. Resend delivers order emails. Cloudflare routes contact messages to our business Gmail inbox. Carriers receive delivery information. Data may be processed outside Switzerland and the EEA. Destination countries and safeguards are subject to legal review before launch.

Legal grounds, retention and rights

Where the GDPR applies, we process order data to perform the contract, business records to comply with legal obligations, and technical access logs for secure operation. We retain data for as long as these purposes and legal periods require. Depending on applicable law, you can exercise rights including access, correction and deletion, and lodge a complaint with the competent authority.

Browser and logs

The shop uses no analytics cookies. Your browser temporarily stores your design so it can be restored if you cancel payment. Technical access data may be logged to keep the shop secure.